AIIM Info360 Conference 2011 in Washington D.C. Features Three Portal Solutions' Staff Speakers
March 22-24, 2011
Washington Convention Center
AIIM is the community that provides education, research, and best practices to help organizations find, control, and optimize their information. The AIIM Info360 International Conference is designed to bring professionals together to share best practices and new technologies.
Portal Solutions has three presenters in this year's program, discussing important aspects of information sharing utilizing technology. We encourage you to attend their sessions if you are at this year's event!
Knowledge Optimization: Key Concepts and Tips for Using Your Knowledge Assets to Deliver Results
Presented by: Daniel Cohen-Dumani, CEO, Portal Solutions
Knowledge Optimization (KO) is a concept that underscores the critical nature of an organization’s information assets. True KO will leverage an organization’s knowledge to enable smarter decision making and better results. The presentation will outline core components and best practices to truly optimize tacit and explicit knowledge in your organization.
• Get best practices for putting your organization’s knowledge to use and delivering valuable information to users in context to make them more productive and effective.
• Understand common information challenges facing organizations and how to address them using a technology solution to mine existing knowledge.
• Identify the different types of knowledge in an organization and see the relationships and relative values.
• How to extract knowledge not just from databases, but from many sources.
Improve Usability and Deliver Robust User Experiences with Solid Information Architectures
Presented by: Chris Poteet, User Experience Guru, Portal Solutions
This session discusses the major impact information architecture has on usability. Often information architecture are not planned out to the depth necessary to ensure that information management system implementations are successful/ provide a rich user experience. Come see the tangible results of well thought-out information architecture.
• How to articulate the ROI for the time and money spent to create well-thought, comprehensive information architectures that deliver a robust user experience.
• How usability is directly affected by information architecture and clearly demonstrate the benefits in productivity and knowledge sharing by delivering a good user experience
• Get a checklist of best practices that will help improve usability when they are creating information architectures.
• How to assess the IA of an existing implementation and be able to recognize problems.
• Why and how solid information architecture aid different types of information seeking behaviors.
Experience Management: Turning Accumulated Knowledge Assets into Better Results
Presented by:
Jeff Ward, Managing Director, Portal Solutions
Sara Kryder, Marketing Technology Coordinator, Steptoe & Johnson, LLP
Miki Hanlen, Sr. Manager, Marketing Operations & Communications, Steptoe & Johnson LLP
A challenge facing professional services firms is the sheer amount of information spread across the organization. In today’s competitive marketplace, firms must optimize and leverage corporate knowledge assets. A Case Study of an Experience Management solution implemented with the Law Firm of Steptoe and Johnson will be presented.
• Learn about the specific solution objectives to address business challenges, how they align with organizational objectives and how they meet user needs in context of their role.
• Gain an overall understanding of the types of solutions needed by professional services firms to support business development, improve productivity, and maintain a competitive edge.
• See a demonstration of an Experience Management solution implemented to address the needs of an international Law Firm.
• Learn the specific features and functionality needed in a robust information solution and the recommended roadmap for implementation.
• Examine the common information challenges facing organizations and how to address them using a technology solution to mine existing knowledge.
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